THE SECRET SHOPPER UNWRAPPED
Christmas is coming, and while the bells are ringing, the tills aren't. But Sandie - the rising star of the retail spying world - is busier than ever, rooting out the best and worst in festive customer care through her company. The former Charlie's Shopping Angels are helping out, too. Glamorous widow Grazia is going undercover under the duvet at boutique hotels, in between dating a succession of toyboys and trying to remember which lie she's told about her age.