SecondHandBooksIndia.com
                                       

                                                                                    'Online store for second hand books in India - All Popular Authors'

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Frequently Asked Questions

Payment || Refund Policy || Cancellation || Condition of Books || Delivery || Disclaimer 

Payment: ( How to Buy on this Site? ) 

 

We have an offline payment mechanism. We do not accept Credit Cards. This ensures online security and helps us keep prices competitive. Every user who has registered with us has a Cash Basket created under his login.

 

To make a purchase online, four simple steps are  needed :

 

Put money into your ' Cash Basket' under your unique login I.D.

Send us an email with payment details .We will then activate your Cash Basket.

Login and select book of interest . Click on the Book . Use Pop up window to  add book to  Shopping Cart ( which is now active after a positive Cash Basket is created).

Select 'Area of Delivery ' and 'Confirm' Order . 

 

Please note that book selection can be modified in shopping Cart using DEL button. You may please wait for the Order Number to be generated after you confirm the order before you close the Shopping Cart Window. This may take up to a minute as the system validates your purchase , so please have patience. Once Order Number is generated, Order Confirmation email is sent to your registered email I.D.  

In order to Create a balance in the Cash Basket, Please drop in a (local, any bank) Cheque in any of the following nearest bank / ATM in your City OR you may transfer the amount online through Internet Banking.

(Please do not make any physical CASH DEPOSITS into our bank accounts. They incur additional charges of up to Rs. 150 per transaction)

ICICI BANK  Pay to  “Sharad Churamani , Saving A/C No. 003101521142”

(Bank Branch is Sector 18 , NOIDA)

IFSC Code : ICIC0000031

 

AXIS BANK : Pay to “Sharad Churamani , Saving A/C No. 022010100052973”

(Formerly UTI Bank, Bank Branch is Sector 16, NOIDA)

IFSC code : UTIB0000022

 

HDFC Bank : Pay to "Sharad Churamani , Saving A/C No. 07281000004431"

(Bank Branch is Sector 50, NOIDA)

IFSC Code : HDFC0000728

 

ING VYSYA BANK : Pay to "Sharad Churamani , Saving A/C 558010002620"

(Bank Branch is Sector 19, NOIDA)

IFSC Code : VYSA0005580

 

You may also courier a cheque (payable in NOIDA/Delhi only) or DD in our favour . Our address is :

 

Mr. Sharad Churamani

C/o Second Hand Books India

D-33 , Ground Floor , Sector 52

NOIDA-201307 , NCR Delhi , UP

 

 

Most Important

After you have deposited the cheque or transferred funds online or sent a courier ( with a cheque/DD )  please send an email  ( using  your  email I.D. registered with us ) with following details  to contact@secondhandbooksindia.com    

User I.D.(login I.D.)/User Name/Cheque No./Amount/bank/date of deposit.

We will then credit your 'Cash Basket ' and activate your a/c.

Please do not put in Cash directly into our a/c. We accept only Cheque or Bankers' Cheque.  Cash Transactions will incur extra banking charges which will be debited to the customer a/c. 

We cannot credit your Cash Basket without the above mentioned information, So please ensure you send us an email after making a payment .

Super Bonus Offer

We give extra 10 % Bonus for all  deposits of INR 500  and  more in the your  Cash Basket!  Buy More - Save More  !!

 

Please follow this check list before depositing a cheque :

Payee :" Sharad Churamani A/c no. Select relevant a/c no. and bank from above .. " ( Full name and  relevant A/C No. to be mentioned on the front of the cheque as given above).

Cheque to be crossed  and Signed please.

Cheque to be dropped in relevant ATM Cheque Drop box. I.E . Cheque made out in favour of ICICI Bank A/C No. to be dropped in ICICI Bank ATM , Cheque made in favour of UTI Bank A/C No. to be dropped in UTI Bank  ATM etc etc .. Please do not drop cheque into incorrect ATM Drop box.  

Your Cash Basket  will be credited immediately on realization of payment (in case of  cheque payments). Instant credit is given for online transfers in our favour. 

 

Your Cash Basket has no time limit! There is no expiry! You may use it whenever you like.

 

For any clarification, please call +919810827789, 11 AM to 7 PM, Monday through Saturday.  

Refund Policy:( Can I get a refund ?)

Full refund will be given on request. However any bonus paid already, bank charges , processing charges and courier charges as applicable will be debited from your Cash Basket.

Cancellation:( Can I Cancel an Order?)

Cancellation of order is not permissible . Once confirmed , the order is processed almost immediately and books are  sent for dispatch.

Condition of Books:( What is the condition of the Book?)

Each Book has a 'Star' assigned to it, which is indicative of the physical condition of the used book. Please click on the book to find this information in a pop up page. 

* * * * * Excellent - Almost new and fresh. Sparingly used.
* * * *   Very Good - Attractive
* * *      Good -  Old but well-maintained.
* *         Fair - Pretty old and frequently used. Still  readable and useful.
*           Poor - Readable and useful, but poorly maintained.

Infoxtra.....                            

Need more information ? . All members with Active Cash Baskets can ask for the following  information before purchase of a specific book :

Number of Pages

Copy of the Back Cover or First Page

Detailed description of Condition of Book

We will entertain one e-mail inquiry for maximum three books per customer per day .

Customer need only send Book Code to us through following link:

 infoxtra@secondhandbooksindia.com

In case you are looking for books in a specific genre Like Mystery / Action / Romance / Autobiography/Children books / Spiritual / Serious reading etc etc , please do contact us using Infoxtra. We will be pleased to advise specific books and authors which you may find interesting..... 

Delivery: (When will I receive the Book and what are the Delivery Charges?)

We deliver only within India

 

Books dispatched through Courier. Books dispatched normally within 3 working days of order confirmation. Please do select Area of Delivery in Shopping Cart before confirming Order. The Delivery Charges are given for each Individual book. Just Click on the book of your interest and find the information .

There are two delivery options to choose from. These options will be visible in the Shopping Cart . They are as follows: 

Option 1

 

Free Local delivery. Delivery charges are zero for this option.  Please check if your City is categorized  under local delivery.

 

The Areas for Free Delivery are :

Delhi / Faridabad / Gurgaon / NOIDA /U.P. / Rajasthan / Haryana / Punjab

 

 

Option 2

 

Rest of India: Delivery charges are payable as applicable, for different books.

 

All other Cities and States which are not covered under Free Local delivery are under this option.

 

NORTH EAST INDIA RESIDENTS :  Kindly note we need a minimum order of three books to make a valid order. In case you are not sure about your delivery area , please write to us for a clarification.

 

 

Note:

 

Please confirm if your city is serviced by Professional Couriers/ DTDC courier before making a payment.  You may use this online Professional / DTDC link to find if your city is covered. Just type your  Pin Code in the tracker and press enter to find matching DTDC / Professional Courier location.

 

 DTDC Location Finder : Click here

 

 

Professional Courier Location Finder : Click here 

 

 

 

For destinations not covered by DTDC or Professional Couriers, please write to us separately, before making any payment and we will look into alternatives.

 

 

Exchange4Z

Under this scheme, any customer who has bought a book from Second hand Books India can return same to us for a 40% refund (of Sale Value, excluding delivery charges). This value will be credited back into the customers Cash Basket. Customer can buy a fresh book from the site with the value credited.  

Please note we will not accept books for resale under Exchange4Z if they are in a poor physical condition.

Books with pages missing, damaged by exposure to water, torn pages and misshapen books will not be accepted. Please maintain books carefully if you wish to return them to us for a 40% refund. Books, which have been sent Free of Cost to customers under various promotional schemes, cannot be returned under the terms of Exchange4Z.

Books may be sent through Book Post of the Indian Postal service. Please send the books back to us in a closed sturdy envelope ( after affixing proper stamps)  so that they are undamaged in transit. Customers may also send the books by courier at their own cost. Please send back books within three months of purchase. We shall not be in a position to accept books bought earlier.

All books are sent to us on risk of customer. Second Hand Books India is not responsible for any losses in transit. Please write your User Name on the back of the envelope along with your address. 

 

Disclaimer:

We sell second hand books (used books) unless otherwise stated.

 

All books in general good condition with no pages missing. Please check legend under Condition of books before buying.

 

No guarantee given express or implied regarding condition of books. No liability accepted, implicit or explicit, w.r.t. condition of books.

 

All transactions done in good faith. All effort made to dispatch books requested. In case books are not in a condition deemed appropriate, they may not be dispatched (and refund will be given in ‘Cash Basket’). All effort will be made to keep buyer informed.

No responsibility taken for any copyright violations, if any, by publishers. We sell second hand books on as is where is basis. We do not publish or print any books.

All prices and terms and conditions subject to change without notice.

We reserve the right to terminate any non bona fide 'User Registration' without assigning any reason whatsoever.

Disputes if any, subject to NOIDA (U.P.), (India), jurisdiction.

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